Resolved helps parties to solve small-claims disputes and move from competing positions to a reasoned settlement proposal — fast and affordable.
It helps both parties evaluate whether a practical settlement is possible.
Each party submits its position, documents and evidence through the same structured process. The assessment framework is applied consistently to both submissions.
Every settlement proposal identifies the key issues considered, the reasoning applied and the basis for the proposed settlement figure. Nothing is opaque.
The proposal is non-binding. Both parties may comment before the final version is issued, and either party may decline. Resolved. does not force an outcome.
If both parties accept, Resolved. prepares a settlement agreement for the parties to download. Resolved. separately keeps a record of the process — the submissions, proposals and acceptance history.
Resolved. identifies what is agreed, what is disputed, what each party's documents support, and where a commercially reasonable settlement may sit.
The settlement proposal is not a judgment and it is not imposed. It is a structured recommendation, prepared after a thorough review of both parties' submissions, with transparent reasoning that both parties can read in full.
A document-based, transparent process — from the first invitation to a signed settlement agreement. Both parties remain in control at every stage.
The claimant invites the respondent to resolve the dispute through Resolved. The respondent may accept or decline.
The claimant submits their position in full, together with supporting documentation.
The respondent submits their response to the claim, including any defence materials and evidence.
Both submissions are reviewed in full using a consistent framework designed to identify areas of agreement, disagreement and potential resolution.
The parties receive a draft settlement proposal with full reasoning.
Both parties may comment on the proposal before a final version is issued. The proposal is not final at this stage.
A revised proposal is prepared after considering the comments received from both parties. This becomes the final proposal.
Once both parties have accepted the commercial settlement terms, they mutually approve the governing law and dispute resolution forum for the settlement agreement itself.
Once the commercial and legal terms are both agreed, Resolved. prepares a settlement agreement for download in Word and PDF. The parties arrange execution independently, using their preferred legally permissible signing method.
AI tools can help one party analyse a dispute. Resolved. is different.
Both parties participate in the same structured process, submit their positions and evidence separately, and are assessed under the same framework. Resolved. then produces a neutral settlement proposal for both sides to consider.
It is not an AI opinion for one party. It is a process designed to help two parties settle.
Resolved. gives business owners, finance teams and legal teams a structured basis to decide whether settlement makes commercial sense.
Resolved. does not replace courts, lawyers or mediators. It gives both parties a structured, neutral settlement proposal before the dispute escalates.
Starting court or arbitration proceedings is slow, expensive and adversarial. Resolved. offers a structured alternative for disputes where both parties are willing to reach a documented settlement.
| Resolved. | Litigation / Arbitration | |
|---|---|---|
| Timeline | Weeks | Months or years |
| Cost | Low, transparent fees | High — legal fees, court costs, filing fees |
| Approach | Settlement-focused | Adversarial |
| Outcome | Voluntary — both parties accept | Imposed by court or tribunal |
| Process | Fully digital, structured submissions | Formal procedure, hearings, appearances |
| Relationship | Preserves commercial relationships | Typically damages them |
| Documentation | Settlement agreement | Court judgment or arbitral award |
| Legal representation | Not required — but possible | Typically required |
Resolved. is designed for payment disputes where both parties are willing to reach a structured settlement rather than pursue litigation or arbitration.
Unpaid invoices, outstanding balances and overdue receivables between businesses. Suitable where both parties can submit documents and engage online.
Contractual and business-to-business disputes over services delivered, obligations unmet or agreements broken.
Suitable commercial rental and property-related payment disputes, subject to eligibility. Does not replace any mandatory tribunal or authority process required under applicable local law.
Procurement, delivery and trade disputes between suppliers, buyers and logistics providers where both parties have authority to settle.
If both parties validly accept the final proposal and execute the settlement agreement, the agreement is intended to be contractually binding. This remains subject to applicable law, party capacity and authority, proper execution, and any enforcement requirements of the relevant court or tribunal.
Where appropriate, parties may seek to record the settlement as a consent award or through the relevant court process, subject to applicable rules and acceptance by the relevant institution or court.
A settlement agreement is the start of compliance, not the end of the process.
Our guide, From Agreement to Enforcement, explains in plain language what a settlement agreement is and is not, what happens once terms are agreed and signed, what options are open to a party if the other side does not comply, and why governing law and jurisdiction matter. It is general legal information, not legal advice.
Free. General legal information, not legal advice.
Resolved. maintains records of the settlement process, including the parties' submissions, the proposals issued, and the acceptance history. These records are separate from the settlement agreement itself — the settlement agreement is a standalone contract between the parties and does not identify Resolved. or the technology used to prepare it.
These records help legal, finance and management teams understand what was submitted, what was considered, and how the proposal changed before both parties accepted the final terms. Acceptance and evidentiary weight remain subject to the rules and discretion of the relevant court, tribunal, institution or authority.
No. Resolved. does not decide the dispute and does not issue a judgment. It prepares a neutral settlement proposal based on the parties' submissions, identifies the key issues and reasoning, and presents a proposed figure. The parties then decide whether to accept.
No. The proposal is not binding unless both parties accept and sign a settlement agreement. Either party may decline the proposal, and participation in the process does not commit any party to acceptance.
No. Resolved. is a settlement facilitation platform. It does not provide legal advice, represent either party, issue judgments or act as an arbitrator. Parties are free to seek independent legal advice at any stage.
The proposal is based on the documents, positions and evidence submitted by the parties through the platform. Both submissions are reviewed using a consistent structured assessment framework. The reasoning is disclosed to both parties in full.
Yes. Either party may reject the proposal at any stage. The process is voluntary. If the proposal is declined, the parties are free to pursue other remedies, including litigation or arbitration.
If both parties validly accept the final proposal and execute the settlement agreement, the agreement is intended to be contractually binding, subject to applicable law, party capacity and authority, proper execution, and any enforcement requirements of the relevant court or tribunal. Resolved. does not guarantee acceptance or enforcement by any court, tribunal or institution.
Participation is voluntary. If the respondent declines the invitation, the case is recorded as declined and no resolution process takes place. In that situation, the claimant may pursue the matter through the courts or arbitration. Resolved. does not compel participation.
Resolved. is designed to be usable without legal representation, while preserving each party's right to obtain independent legal advice at any stage. Parties are free to involve a lawyer throughout. For high-value disputes or legally complex matters, obtaining independent advice is recommended.
Resolved. applies a structured assessment framework to both parties' submissions and produces a proposal with transparent reasoning. The proposal is not a court order and is not imposed. Both parties review it, may comment on it, and decide whether to accept it. If either party considers the proposal unsatisfactory, they may decline and pursue other remedies.
Resolved. is designed for payment disputes, commercial claims, rental and property disputes, and supply chain matters. It is most suitable for disputes where both parties are willing to reach a structured settlement rather than pursue litigation or arbitration. Resolved. is not suitable for criminal matters, family law disputes, or cases involving personal injury.
All platform fees are paid by the claimant only — the respondent pays nothing to participate. The claimant pays an AED 250 registration fee to commence the dispute, and a proposal release fee of 0.5% of the amount claimed before the settlement proposal is released, subject to a minimum of AED 250 and a maximum of AED 2,500. All fees are disclosed before any commitment is made.
Timing depends on both parties' participation and document readiness. Resolved. is designed to help suitable commercial disputes progress towards settlement within a structured timetable, subject to both parties' engagement, the complexity of the dispute, and timely submission of documents. The faster both parties engage, the faster the process moves.
The respondent can explain its position, upload supporting documents and test whether a practical settlement is possible — without immediately entering litigation or formal proceedings. Participation is free for the respondent. There is no obligation to accept the proposal.
Resolved. prepares the settlement agreement; it does not monitor performance or provide enforcement services. If a party does not comply, the other party generally needs to bring a claim for breach of the settlement in the agreed court or arbitral tribunal, and then enforce any judgment or award obtained. See our Practical Guide to Settlement Agreements for a general explanation of these options.
Fees are confirmed before the respondent is invited. There are no hidden platform charges. Court, arbitration, legal advisory and institutional fees are not included. Respondent participation is free.
Start a structured resolution process, invite the other party and receive a neutral settlement proposal based on both sides' submissions.