Resolved helps parties to solve small-claims disputes and move from competing positions to a reasoned settlement proposal — fast and affordable.
It helps both parties evaluate whether a practical settlement is possible.
Each party submits its position, documents and evidence through the same structured process. The assessment framework is applied consistently to both submissions.
Every settlement proposal identifies the key issues considered, the reasoning applied and the basis for the proposed settlement figure. Nothing is opaque.
The proposal is non-binding. Both parties may comment before the final version is issued, and either party may decline. Resolved. does not force an outcome.
If both parties accept, Resolved. generates a settlement agreement and a process certificate recording the process, submissions reviewed, and outcome reached.
Resolved. identifies what is agreed, what is disputed, what each party's documents support, and where a commercially reasonable settlement may sit.
The settlement proposal is not a judgment and it is not imposed. It is a structured recommendation, prepared after a thorough review of both parties' submissions, with transparent reasoning that both parties can read in full.
A document-based, transparent process — from the first invitation to a signed settlement agreement. Both parties remain in control at every stage.
The claimant invites the respondent to resolve the dispute through Resolved. The respondent may accept or decline.
The claimant submits their position in full, together with supporting documentation.
The respondent submits their response to the claim, including any defence materials and evidence.
Both submissions are reviewed in full using a consistent framework designed to identify areas of agreement, disagreement and potential resolution.
The parties receive a draft settlement proposal with full reasoning.
Both parties may comment on the proposal before a final version is issued. The proposal is not final at this stage.
A revised proposal is prepared after considering the comments received from both parties. This becomes the final proposal.
If both parties accept, Resolved. generates a settlement agreement for digital execution. The dispute is resolved.
Resolved. gives business owners, finance teams and legal teams a structured basis to decide whether settlement makes commercial sense.
Resolved. does not replace courts, lawyers or mediators. It gives both parties a structured, neutral settlement proposal before the dispute escalates.
Starting court or arbitration proceedings is slow, expensive and adversarial. Resolved. offers a structured alternative for disputes where both parties are willing to reach a documented settlement.
| Resolved. | Litigation / Arbitration | |
|---|---|---|
| Timeline | Weeks | Months or years |
| Cost | Low, transparent fees | High — legal fees, court costs, filing fees |
| Approach | Settlement-focused | Adversarial |
| Outcome | Voluntary — both parties accept | Imposed by court or tribunal |
| Process | Fully digital, structured submissions | Formal procedure, hearings, appearances |
| Relationship | Preserves commercial relationships | Typically damages them |
| Documentation | Settlement agreement + process certificate | Court judgment or arbitral award |
| Legal representation | Not required — but possible | Typically required |
Resolved. is designed for payment disputes, commercial claims and other matters where both parties are willing to reach a structured settlement rather than pursue litigation or arbitration.
Unpaid invoices, outstanding balances and overdue receivables between businesses. Suitable where both parties can submit documents and engage online.
Contractual and business-to-business disputes over services delivered, obligations unmet or agreements broken.
Suitable commercial rental and property-related payment disputes, subject to eligibility. Does not replace any mandatory tribunal or authority process required under applicable local law.
Procurement, delivery and trade disputes between suppliers, buyers and logistics providers where both parties have authority to settle.
If both parties validly accept the final proposal and execute the settlement agreement, the agreement is intended to be contractually binding. This remains subject to applicable law, party capacity and authority, proper execution, and any enforcement requirements of the relevant court or tribunal.
Where appropriate, parties may seek to record the settlement as a consent award or through the relevant court process, subject to applicable rules and acceptance by the relevant institution or court.
The process certificate is annexed to every settlement agreement. It provides a transparent, auditable record of how the resolution was reached — which submissions were reviewed, which issues were considered, what methodology was applied, and how the proposal developed from draft to final.
The certificate helps legal, finance and management teams understand what was submitted, what was considered, how the proposal changed, and who accepted the final terms. Acceptance and evidentiary weight remain subject to the rules and discretion of the relevant court, tribunal, institution or authority.
No. Resolved. does not decide the dispute and does not issue a judgment. It prepares a neutral settlement proposal based on the parties' submissions, identifies the key issues and reasoning, and presents a proposed figure. The parties then decide whether to accept.
No. The proposal is not binding unless both parties accept and sign a settlement agreement. Either party may decline the proposal, and participation in the process does not commit any party to acceptance.
No. Resolved. is a settlement facilitation platform. It does not provide legal advice, represent either party, issue judgments or act as an arbitrator. Parties are free to seek independent legal advice at any stage.
The proposal is based on the documents, positions and evidence submitted by the parties through the platform. Both submissions are reviewed using a consistent structured assessment framework. The reasoning is disclosed to both parties in full.
Yes. Either party may reject the proposal at any stage. The process is voluntary. If the proposal is declined, the parties are free to pursue other remedies, including litigation or arbitration.
If both parties validly accept the final proposal and execute the settlement agreement, the agreement is intended to be contractually binding, subject to applicable law, party capacity and authority, proper execution, and any enforcement requirements of the relevant court or tribunal. Resolved. does not guarantee acceptance or enforcement by any court, tribunal or institution.
Participation is voluntary. If the respondent declines the invitation, the case is recorded as declined and no resolution process takes place. In that situation, the claimant may pursue the matter through the courts or arbitration. Resolved. does not compel participation.
Resolved. is designed to be usable without legal representation, while preserving each party's right to obtain independent legal advice at any stage. Parties are free to involve a lawyer throughout. For high-value disputes or legally complex matters, obtaining independent advice is recommended.
Resolved. applies a structured assessment framework to both parties' submissions and produces a proposal with transparent reasoning. The proposal is not a court order and is not imposed. Both parties review it, may comment on it, and decide whether to accept it. If either party considers the proposal unsatisfactory, they may decline and pursue other remedies.
Resolved. is designed for payment disputes, commercial claims, rental and property disputes, and supply chain matters. It is most suitable for disputes where both parties are willing to reach a structured settlement rather than pursue litigation or arbitration. Resolved. is not suitable for criminal matters, family law disputes, or cases involving personal injury.
All platform fees are paid by the claimant only — the respondent pays nothing to participate. The claimant pays three fees of AED 250 each: a registration fee to commence the dispute (AED 250), a proposal release fee to unlock the structured settlement proposal (AED 250), and an agreement release fee on settlement (AED 250) — a total of AED 750. On successful resolution, the respondent is invoiced a platform fee contribution equal to AED 750 × the recovery rate (settlement ÷ original claim, capped at 100%). This is in addition to the settlement amount payable to the claimant. All fees are disclosed before any commitment is made.
Timing depends on both parties' participation and document readiness. Resolved. is designed to help suitable commercial disputes progress towards settlement within a structured timetable, subject to both parties' engagement, the complexity of the dispute, and timely submission of documents. The faster both parties engage, the faster the process moves.
The respondent can explain its position, upload supporting documents and test whether a practical settlement is possible — without immediately entering litigation or formal proceedings. Participation is free for the respondent. There is no obligation to accept the proposal.
Fees are confirmed before the respondent is invited. There are no hidden platform charges. Court, arbitration, legal advisory and institutional fees are not included.
Total claimant fees: AED 750. Respondent participation is free. On settlement, the respondent's total obligation is the settlement amount plus a platform fee contribution (AED 750 × recovery rate), invoiced by Resolved. on execution. VAT may apply where applicable.
Start a structured resolution process, invite the other party and receive a neutral settlement proposal based on both sides' submissions.